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Bharat Herbomeds India Refund Policy
At Bharat Herbomeds India, we strive to ensure customer satisfaction with our Ayurvedic products. If you are not entirely satisfied with your purchase, we’re here to help.
1. Eligibility for Refunds
Defective or Damaged Products: If you receive a product that is defective or damaged, you are eligible for a refund or replacement.
Incorrect Orders: If you receive a product different from what you ordered, we will arrange for a return and replacement or refund.
2. Time Frame
Refund requests must be made within 7 days of receiving your order. After 7 days, we cannot offer a refund or exchange.
3. Return Process
To initiate a return, please contact our customer service team at [insert contact information] with your order details and reason for return.
Once your return request is approved, we will provide you with instructions on how to return the product.
The product must be returned in its original packaging, unused, and in the same condition as when you received it.
4. Refund Process
After we receive and inspect the returned product, we will notify you of the status of your refund.
If your refund is approved, we will process it within [insert time frame, e.g., 7-10 business days].
The refund will be applied to your original method of payment.
5. Shipping Costs
Shipping costs for returning the product are the responsibility of the customer unless the return is due to our error (e.g., wrong or defective product).
Shipping costs are non-refundable.
6. Non-Refundable Items
Certain items may be non-refundable, such as opened or used products, or products not in their original condition.
Gift cards and promotional items are non-refundable.
7. Contact Us
If you have any questions or need assistance with a return or refund, please contact our customer service team at [insert contact information].
Thank you for choosing Bharat Herbomeds India.